Frequently Asked Questions
How do I book you?
We have provided 2 options for you to book your wedding date with us
OPTION 1
BOOK A TRIAL
The low commitment, no pressure way of experiencing our services for yourself. Trials are scheduled on predetermined dates at an in-salon location in Toronto.
1. Set up a Trial date
2. Have the Trial
3. Send the Deposit / Signed Contract
*Booking a trial does not guarantee a reservation on your wedding date.
OPTION 2
SECURE DATE IMMEDIATELY
We would hate for you to miss your wedding date experience with us! Reserve your date for a guarantee on not missing out on your spot.
1. Send the Deposit
2. Sign the Contract
3. Set up the Makeup / Hair Design Appointment later
How do I estimate my total costs?
In most scenarios, an estimate involves these costs:
Amount of Wedding Day Services + Trial (or Look Design Appt) + Travel
Lashes, airbrushing, touchups kit all included for the Bride.
Lashes included for the Bridesmaids / Moms / Guests.
If you have any questions, let's connect! Send us an email, a Wedding Form, or Book a Call with us!
What’s included in my booking?
Peace of mind.
Kidding!!! (..but not really..)
We aim to please. Here's what we offer:
PERSONALIZED CONSULTATION & APPLICATION
This is your ultimate bespoke beauty experience.
A consultation and application on what works for YOU. Every person has different features, likes, dislikes, style, needs and beauty goals - all of this and more is taken into consideration to create a look that you feel the best in.
AIRBRUSH MAKEUP FOR THE BRIDE + TOUCHUP KIT
Airbrush makeup application or an Airbrushed Finish according to the texture and condition of your skin. A Makeup or Hair touchup kit, or both.
To keep the integrity and longevity of your look.
FALSE LASHES
The perfect lash type to suit your eye shape, or to create your desired outcome.
HAIR FILLERS IF NECESSARY
Not to be confused with hair extensions. Hair fillers are most commonly known as the donut shaped mesh accessories used to help make your updo voluminous. Hair extensions are additional or can be purchased by yourself.
WEDDING DAY BEAUTY SCHEDULE
All things considered to create a relaxed and enjoyable prep time for the day.
*unofficial hype girl*
Nicole loves wedding prep mornings and helping someone feel amazing for the long but important day ahead. She's here to support and help you feel comfortable and confident!
~ and more ~
Policies you should know
1. We have the right to consider other paid bookings and do not hold a reservation guarantee on your date unless we have received a signed contract and a deposit reserving your wedding date.
2. We understand how stressful it can be to plan a wedding, but most especially during these pandemic times. To ease any fears and stress, deposits will be refunded or transferred if your wedding date is affected due to reasons related to Covid-19.
3. Outstanding payment is due on the date of your event, payable in advance. Payments can be made by cash or e-transferred to hello@nicoleostonal.com. We highly recommend an advanced payment as the wedding morning can be hectic and busy.
4. A late payment interest of 5% of the outstanding total will be applied every 7 days for payments not received on the due date.
Securing a beauty service provider for your wedding day should be simple and easy to understand. We’ve put together our FAQs to help answer any questions you may have below!
Pre~wedding services
(Trials and Look Design Appointments)
Some brands I carry:
MAKEUP BRANDS
Make Up For Ever
Kevin Aucoin
Tom Ford Beauty
Marc Jacobs Beauty
CHANEL
Natasha Denona
Charlotte Tilbury
Pat McGrath Labs
Stila
YSL
MAC Cosmetics
Maybelline
MY FAVOURITE PRO BRANDS:
Face Atelier
Viseart
Cinema Secrets
Temptu
Inglot
Kryolan
Ben Nye
Senna
HAIR BRANDS
Redken
ColorWow
Living Proof
Kenra Professional
Sebastian
Design.ME
Schwarzkopf / OSIS+
Bumble and bumble
Hot Tools
How long do trials take?
Trials and Look Design Appointments duration as follows:
1 - 2 hours for Makeup
1 - 3 hours for Hair
These are estimates and timing is dependent on condition of skin/hair, desired hairstyle, desired makeup style.
Please plan accordingly and allow for the duration as it is our collaboration time to perfect your look.
What if I don’t have time for a trial but still want to hire you?
No problem! Thank you for trusting us.
You can secure your date by signing the contract and sending a deposit. We work together to build your schedule for wedding prep morning and ensure we have the time necessary to still create something you love.
Where are trials held?
Trials and Look Design Appointments are held at an in salon location in Downtown Toronto.
Why do I need a trial?
Hiring a beauty service provider for your wedding day is a very personal decision. In our experience, having the details of your beauty service ironed out - where we have taken the time to determine your look, prepared the makeup / hair schedule - ensures that we have a relaxed, enjoyable atmosphere for your wedding day prep.
We’re offering Trials as a low commitment, no pressure way to experience our services for yourself. *Trials are set on pre-determined dates at an in-salon location in Toronto.
TRIAL VS LOOK DESIGN APPOINTMENT:
A Trial does not guarantee a reservation on your wedding date
~ versus ~
A Look Design Appointment (Makeup and / or Hair Design Appointment) - your wedding date is secured with a deposit / signed contract.
If you have any questions, let's connect! Send us an email, a Wedding Form, or Book a Call with us!
When should I have my trial?
Trials are booked on pre-determined dates as soon as possible from when we receive your inquiry, to help you make a decision in securing your wedding date with us.
Look Design Appointments can be anywhere from 3 - 6 months prior to your wedding date.
Booking A Trial: no guarantee on your wedding date.
Look Design Appointment: Secured the date with a contract and deposit.
Can I use my look for my engagement shoot?
Absolutely! It’s a great way to experience the makeup and hair and see how it looks in photos.
We would be happy to accommodate depending on availability.
Hygiene Standards
As a working artist, it is imperative that we implement high standards for sanitation and hygiene protocols. The health of safety of our clients are a top priority and continue to be so.
Our standard practices have been supplemented with additional protocols for Covid-19. Nicole has also been triple vaccinated as of December 2021.
Examples of added protocols in response to Covid 19:
- The continuation of wearing of PPE
- Added time for services to thoroughly sanitize and
disinfect work surfaces in between clients
- Individually wrapped brush sets for each client
- Restriction of people within working environment
- Ventilation of space to allow air to continuously flow
Nicole is continually updating her knowledge for infection control and practices, in addition to her initial education at George Brown School of Makeup.
Products & Brands
What brands do you have in your kit?
I have curated a diverse collection of professional brands, luxury brands, and drug store brands for my kit. I hygienically test products before an item makes it into my professional kit - to ensure performance, longevity, and ensure the safety of skin + scalp health.
My tools and products are an extension of my artistry and I am very discerning when it comes to the products I use in my working professional makeup and hair kit.
Artistry
What is Airbrush?
Airbrushing is a technique that sprays makeup onto the skin using controlled air pressure and flow. An airbrush gun is connected to an air compressor designed for cosmetic purposes.
Airbrushing feels like a soft mist sprayed onto your skin. The techniques I use when airbrushing create a weightless, flawless, light to medium coverage that is hard to discern from actual skin and makeup. I pride myself in creating natural, light feeling, radiant looks for my clients that enhance and elevate their features.
For examples of my Airbrush work, check out The Experience, The Gallery, or my Instagram Reels!
I want a glam style of makeup like what you see on Instagram. Are you able to do that?
Absolutely! A glam style (ie. Instagram, YouTube style, glitter cut crease, drag techniques) requires a little bit more time but not a problem.
What we have to be aware of though is that a lot of the social media images are filtered to the high heavens. Real skin involves texture, imperfections, and peach fuzz.
Will my makeup be affected by my mask?
We try our best to ensure the makeup application and hairstyle we create has longevity. However, when a mask or any type of fabric is rubbed against makeup, there may be some transfer and smudging in the area, regardless of product or techniques used.
We mitigate this by using setting sprays and providing a complimentary touchup kit for our Brides.
Didn’t find what you were looking for?
Let's connect! I am a real person behind the screen :)
You can reach me by:
Hygiene & Sanitation
Wedding Day Timing
How long do services take on my wedding day?
Due to additional precautions and protocols for Covid-19, the updated timing of services are as follows:
1 hour 15min + for Bride Makeup
1.5+ hour and up for Bride hairstyling services, dependent on the hairstyle, addition of hair extensions
1 hour for 1 makeup service (Bridesmaids, Moms, Guests)
1 hour for 1 hairstyling service (Bridesmaids, Moms, Guests)
Approximately 5-10 minutes between each client to sanitize and reset the tools and work station.
Do you have a team?
Usually this question translates to: "How many additional wedding party members can I add?"
The short answer is:
Your party receiving makeup / hair services can be as large as you want!
The long answer is:
Nicole brings other artists to the booking as services and timing requires. These are trusted artists she have worked with for years, have a similar style and also run their own businesses, so you can rest easy that you will have professionals on the team.
During the wedding day, Nicole focuses on the Bride's hair and makeup, and additional services if possible, and the rest of the team works on the rest of the party.
Time duration for Brides for makeup plus hair are minimum 2 hours, but can be up to 3 hours depending on the hairstyle. (Hair is usually what takes longer)
Duration of a service for other party members can vary from 45 - 1 hour.
One service is either 1 makeup or 1 hair service.
Can I bring my mom / sister / friend to my trial?
Due to COVID-19 precautions, we do not allow guests to accompany you to your Trial / Look Design Appointment. Not to worry, we will take lots of pictures for you to share with your loved ones!
